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How do I withdraw my money?

Steps to withdraw and the verification you need.

  1. Tap Cartera (Wallet) and open the Retirar (Withdraw) tab.

  2. The first time, you must verify your identity: tap Verificar mi correo (Verify my email), enter the 6-digit code we send you and then upload an identity document.

  3. Fill in the withdrawal details the screen asks for.

  4. Confirm the withdrawal with the code we send to your email.

  5. Our team reviews the request and, if everything is in order, sends it.

Important

  • We do not charge you a fee for USDT withdrawals: Gannar covers the network fee.

  • If you have already requested a withdrawal, do not repeat it while it is under review.

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