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What do I need to request a withdrawal?

Requirements to withdraw.

To request a withdrawal you need to:

  • Have your email verified with the 6-digit code we send you.

  • Verify your identity by uploading a document. The site asks for it the first time you open Wallet → Withdraw.

  • Have a balance equal to or above the minimum withdrawal: 10,000 COP, 10 BOB or 15 USDT.

  • Confirm the withdrawal with the code we send to your email.

Step by step: How do I withdraw my money?

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