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How long does it take for my deposit to be credited?

When a deposit shows in your account.

  • Pesos (COP, MXN, BOB): after tapping Generate instructions, make the payment with those details. The deposit is credited once the payment is confirmed.

  • USDT: the deposit is credited once the network confirms the transaction. Check that you sent it on the same network you chose and an amount of at least 15 USDT.

You can see the status in Transactions. If some time has passed and you do not see it, write to us in this chat with the date, amount and method.

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